Terms of Service

Last updated: 1 August 2026

These terms are the agreement between you and us for using Hirdfit — the mobile app, the web app at hirdfit.com, and the API. You accept them by ticking the box when you create your account. How we handle your data is covered separately in the Privacy Policy.

1. What Hirdfit is

Hirdfit lets you plan running routes, keep workouts from several sources in one place, track body measurements, and — optionally, and for a fee — ask an AI coach about your training. Some parts of the service depend on third parties (Hevy, Strava, Health Connect, Apple Health, MapTiler, OpenRouteService, Stripe, Anthropic). We do not control those services and cannot guarantee they stay available.

Hirdfit is offered as it is. We do not promise uninterrupted availability, and we may change or discontinue features.

2. Eligibility and accounts

• You must be at least 16 years old to use Hirdfit, and you confirm that when you create your account.
• You need an account. Keep your login details to yourself; you are responsible for what happens under your account.
• Give accurate information. Your training data is only as useful as it is honest.
• Hirdfit is currently in a limited testing period. New accounts must be approved by us before they can use the app, and we may decline or withdraw approval. If you have paid for coach credits and we withdraw your access without cause, we will refund the unused balance.

3. Acceptable use

Do not:

• upload data you have no right to, or use someone else's account;
• try to break, overload, reverse-engineer or gain unauthorised access to the service;
• use the AI coach to generate unlawful, abusive or harmful content;
• resell or redistribute access to the service or to the AI coach.

We may suspend or close an account that breaks these rules.

4. AI coach credits

The AI coach runs on a prepaid balance of credits. Credits are a unit of account inside Hirdfit — they are not money, not a payment instrument, and not transferable.

Packages

Each purchase is a one-off payment, not a subscription — nothing recurring is ever charged. Credits appear in your balance within a few seconds of a successful payment. How you pay, and who you pay, depends on where you buy:

• On the website, payment is taken by Stripe on their own checkout page, at the US dollar prices in the table above, including any tax where applicable.
• In the Android app, the purchase goes through Google Play, which is the seller of record. Google sets the price in your local currency for your country's store, so the amount you are charged will differ from the table above, and it is the price shown in the app at the moment of purchase that applies. The credits you receive are the same.

How a reply is charged

• Nominally, one credit is worth USD 0.01. The packages above are priced at or below that rate.
• Each reply is charged from the actual amount of processing it used, rounded up, with a minimum of one credit per reply. Longer questions, longer answers and more data lookups cost more.
• You need a balance of at least 10 credits to start a new message.
• A reply is charged even if it is cut short or declined. If the coach runs out of room mid-answer, declines a question as out of scope, or fails partway, the processing has already happened and is billed.
• Because a reply is only priced once it is finished, a balance can end very slightly below zero on the final message. We do not chase that; it is absorbed on our side.

Expiry, refunds and withdrawal

• Credits do not expire while your account is open.
• Credits cannot be exchanged for cash and have no value outside Hirdfit.
• Your EU right of withdrawal. As a consumer you normally have 14 days to withdraw from a distance contract. Credits are digital content supplied immediately: by completing a purchase you ask us to start supplying it at once and you acknowledge that you lose the right of withdrawal once you begin using the credits. If you have not used any credits from a purchase, you may withdraw within 14 days and we will refund it in full — just email us.
• Beyond that, refunds are at our discretion. If something goes wrong on our side — you were charged for a reply you never received, or a payment credited the wrong amount — tell us and we will put it right.
• Purchases made in the Android app are refunded by Google Play, not by us. Google is the seller for those purchases, so their refund process and timelines apply and we cannot refund them ourselves — email us anyway if something is wrong and we will help you sort it out. When Google refunds a purchase, we remove the credits it granted. If you have already spent them your balance can go below zero, and you will need to top up before sending another message.
• For website purchases, refunds are handled by email. There is no automated refund button.

5. AI access for external assistants

Accounts marked as premium can connect an external AI assistant, such as Claude, to their own Hirdfit data. The connection is read-only: an assistant can look up your workouts and measurements but can never change or delete anything. Premium is currently granted by us manually and is not sold. You can revoke a connected assistant at any time, and we may withdraw premium access — for example if the feature is discontinued.

If you connect an external assistant, your data is subject to that assistant provider's own terms and privacy policy as well as ours.

6. Third-party integrations

Connecting Hevy, Strava, Health Connect or Apple Health is your choice, and each remains governed by its own terms. You are responsible for having the right to import that data. If a provider changes or withdraws its API, the corresponding Hirdfit feature may stop working. Disconnecting an integration stops future imports but does not remove data already imported — ask us if you want it removed.

7. Health and medical disclaimer

The same applies to route planning: a route the app suggests has not been checked for traffic, surface, lighting or personal safety. Use your own judgement.

8. The AI coach can be wrong

The coach is an AI language model. It reads your training data and writes suggestions, and it can misread that data, miscalculate, or state something confidently that is simply incorrect. Treat its output as a starting point for your own thinking, not as instruction. We do not guarantee that anything it says is accurate, complete or suitable for you, and we are not liable for decisions you make on the strength of it.

Do not send the coach information you would not want processed by a third-party AI provider — see the Privacy Policy for exactly what is sent and to whom.

9. Your data and content

Your training data is yours. You grant us only the permission we need to run the service for you: to store your data, display it back to you, and — when you use the coach or connect an assistant — pass the relevant parts to the providers named in the Privacy Policy. We claim no ownership of it and we do not use it to train models.

The Hirdfit app, brand and code remain ours.

10. Liability

Nothing here limits liability that cannot be limited by law — including for death or personal injury caused by negligence, for intentional harm, or under mandatory consumer-protection rules.

Subject to that, we are not liable for indirect or consequential loss, for lost or corrupted data beyond our reasonable control, for injuries arising from your training, or for failures in third-party services we depend on. Where liability can be limited, it is limited to the amount you paid us in the 12 months before the claim.

Keep your own copies of anything you cannot afford to lose.

11. Ending the agreement

You can stop using Hirdfit at any time. To close your account, go to Profile → Your data → Delete account — deletion is immediate and we cannot undo it for you. Disaster-recovery copies of the database expire within 7 days, as described in the privacy policy. If you can no longer sign in, email privacy@hirdfit.com instead. We may suspend or close an account that breaks these terms, and we may discontinue the service — if we do, we will give reasonable notice and refund any unused credits.

Deleting your account forfeits any unused credits, so export your data and spend or claim a refund on your balance first. Deletion removes your training data; records we are legally required to keep, such as purchase records for tax purposes, are retained in pseudonymised form as described in the Privacy Policy and in how to delete your account.

12. Changes to these terms

We may update these terms. The date at the top always shows the current version. For a material change, the app will ask you to accept the new version before you carry on using it. If you do not accept a change, stop using the service and ask for a refund of any unused credits — the same screen that asks you to accept also lets you export your data and delete your account.

13. Governing law

These terms are governed by Polish law. If you are a consumer, this does not deprive you of the protection of the mandatory consumer rules of the country where you live, and you may bring proceedings in your own country's courts. EU consumers can also use the European Commission's online dispute resolution platform. We would much rather you just emailed us first.